Our Website & Services

This new IBGoodman website is a factory store designed to help you select and make a purchase from some of our best product offerings. IBGoodman products are distributed through many fine jewelry retailers throughout the US and we encourage you to support your local jeweler; but, in case you can’t locate our products in stores or just prefer to make your purchase directly from the factory, we are here to help. The jewelry featured on this site is either available for purchase from our inventory or can be made to order in our Kentucky factory. If you don’t see exactly what you’re looking for, please contact us and we’ll make it for you or help you find it. We want you to be absolutely satisfied with your purchase so as you shop, please keep the following in mind:

  • Metals: Our rings can be made in your choice of Sterling silver, 10K, 14K, 18K golds (White, Yellow or combination of both). Accessories are generally available only as shown.
  • Gems: Style descriptions specify the diamond quality used in inventory items offered for sale on this site. Other diamond qualities are available upon request. Unless otherwise specified all IBGoodman diamonds are natural and guaranteed as such. Certain Solitaire diamond settings can accommodate a range of stone sizes. We quote a price for a standard size which is noted in the product description; however, if you want a different size or quality diamond, a different kind of gem altogether or you want us to set your own gem, please ask and we’ll provide a quotation.
  • Ordering: This site offers jewelry for sale from our inventories (often a special value); otherwise, our jewelry is made to order just for you. We employ specialized crafts so modifying your made-to-order jewelry once production starts can be complicated. Please be careful to make sure your order specifications are accurate and complete. 
  • Other Retail Outlets: IBGoodman distributes its products through numerous fine jewelry retailers throughout the US and certain overseas markets. We encourage you to support your local jewelry store. Let them know the item from our website you are shopping for and have them contact us about supplying it to them for you. We’ll take care of the rest.   
  • Sizing: Rings (especially Masonic with enamel) can be difficult and expensive to resize, so please make sure you check your finger size accurately. You can try our ring sizing template but for best results, we suggest you visit your local jewelry store to check your size.    
  • Options: If you are looking for options that you don’t see on our website, please send us a message with your request and we’ll let you know what we can do. Some options typically requested include: Changing Gold Karat or Color, Diamond Quality Grade or Size, substituting different Gems or setting your stone.
  • Delivery Times: Item purchased directly from inventory will ship within 2 business days. If ring sizing is required we will ship in 3-7 business days. Jewelry made to order will ship in 2-3 weeks. If you need something sooner, please ask and we’ll do our best to meet your needs. If your order requires more time, we’ll contact you with more information.
  • Shipping: Your jewelry is valuable and the shipment will require a signature. Make sure you provide a ship to address where someone can receive the package and sign. At checkout, our shipping calculator will automatically determine cost of shipping including insurance.
  • Customer Service: IBG’s factory and headquarters are located in Newport, KY and our Customer Service and Production staffs are available Monday – Friday (8:30am – 4:30pm EST). They are experienced professionals and manage every aspect of your business from product inquiry through order production and fulfillment. Our after sales service includes product refurbishing which many of our long time customers appreciate as they keep their jewelry from one generation to the next.
  • Customized Designs: As a prime manufacturing company, IBGoodman can manufacture customized designs upon request. Contact us to discuss your project.
  • Volume Purchasing & Wholesale: IBGoodman is a prime manufacturing company wholesaling to the jewelry trade. If you wish to purchase certain items in quantity or establish a trade account with us, contact us at customerservice@ibgoodman.com with the details of your inquiry. 

 ***We know our website can always be improved to better meet your needs and we expect to periodically update it with new and better features or corrections where we have made errors. We invite your input and suggestions.*** 

Ring Sizer
To ensure your new ring fits perfectly download our ring sizer.